The link does not load
Invalid link: copy the complete individual song or share URL. This version accepts /song/… and /s/… links on suno.com. It does not accept playlists, profiles or Hooks.
Private, unfinished or unavailable: check the song on Suno. This site cannot open private songs through your account, finish a generation or recover a deleted file. Do not paste a password, session cookie or API key.
HTTP 401 or 403: access was not granted. Check whether the official Suno page and download route are available to you. HTTP 429: a rate limit was reached; wait before a manual retry. These responses pause the remaining batch. Repeatedly submitting the same request is not a fix.
The audio cannot be prepared
Transfer incomplete or timed out: check your connection and try one track. A single track has a three-minute preparation timeout. An interrupted transfer will not be presented as a successful file.
Cannot decode, duration mismatch or silent audio: check the original song, then try a current desktop Chrome or Edge. The resource may be incomplete, unsupported or unavailable. The tool does not treat a returned webpage or error document as audio.
MP3 conversion failed: try Original for a permitted file if your player supports it. This removes the MP3 encoding step, but the file must still pass the browser’s decode and duration checks. Read format differences.
Download session expired: prepare the song again. Temporary playback and media access can expire; an old prepared request is not a permanent download URL.
Only part of a batch is ready
Successful tracks remain available when another track fails. Save them individually or build a ZIP of the selected ready files. If Build ZIP is disabled, select at least one ready track. The included manifest identifies failed, cancelled or duplicate entries. Retry failed tracks only retries failed or cancelled items.
The limits are 20 distinct input links, 10 minutes per track, 64 MiB per source file and 256 MiB of prepared audio. A ZIP also needs free browser memory. If building it fails, save individual tracks or use a smaller batch. The limit does not mean every set of 20 songs will succeed.
Build ZIP prepares the archive; Save ZIP starts the browser download. Check your browser’s downloads list and download-folder settings if you cannot find it. See the batch walkthrough for a complete check.
The page refreshed or closed
The site does not maintain a server-side music locker. Prepared audio and ZIPs live in the current tab and are discarded on refresh or close. Restored inputs do not mean the audio was restored. Prepare the permitted songs again if you did not save them.
If the problem remains, contact support with the browser version, error text, approximate time and steps you took. Include a public song link only if you are comfortable sharing it. Never send credentials or a playback ticket.